Dapat24 is committed to protecting the privacy of every member. This document explains transparently and responsibly how we collect, use, store, and protect your personal data.
Updated: January 2026Six core principles that form the personal data protection framework on the dapat24 platform.
We are always transparent about the data we collect and the purposes for which it is used. No information is collected covertly without your knowledge.
Dapat24 only collects data that is strictly necessary for platform operations and service delivery to you.
All personal data is encrypted using 256-bit SSL technology during transmission and at rest, ensuring your information remains secure at all times.
You have the right to access, correct, or request deletion of your personal data at any time through dapat24's official support channels.
Dapat24 does not sell, rent, or trade members' personal data to any third party for marketing purposes without your explicit consent.
All our data management practices comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international regulations.
Every connection to the dapat24 platform is protected by bank-level encryption. Data travelling between your device and our servers cannot be accessed by third parties.
The 2FA feature adds an extra layer of security to your account. Even if your password is compromised, your account remains protected without the second verification code.
Only authorised dapat24 staff may access member personal data, and solely for legitimate service operation purposes. All access is logged and audited.
Your data is stored in reputable data centres with multi-layered physical and digital protection. Automated backup systems ensure your data is never lost under any circumstances.
You may opt out of marketing emails or notifications from dapat24 at any time via your account settings or by contacting our support team.
The dapat24 security system undergoes regular independent audits by certified third-party experts to ensure data protection standards are always maintained at the highest level.
This Privacy Policy describes dapat24's practices regarding the collection, use, disclosure, and protection of your personal information when you use our platform. We understand that your trust is our most valuable asset, and we take our responsibility to protect every member's privacy seriously.
This document applies to all dapat24 platform users, including website visitors, registered members, and anyone interacting with any of our digital services. By continuing to use the dapat24 platform after the effective date of this Privacy Policy, you agree to the terms stated herein.
Note: This Privacy Policy should be read in conjunction with Terms and Conditions and Responsible Gaming Policy us for a full understanding of the agreement between you and dapat24.
Dapat24 ("we", "Platform", or "dapat24") is an online gaming platform operator licensed under a valid gaming licence. We act as the controller of the personal data you provide to us when using dapat24's services.
We take our obligations under Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable data protection laws seriously. Our primary goal is to ensure that every piece of information you entrust to us is handled securely, transparently, and with full respect for your privacy.
If you have any questions or concerns regarding this Privacy Policy, our data protection team is ready to assist you through the official dapat24 support channels.
Dapat24 collects several categories of personal data depending on the nature of your interactions with our platform. Below is an overview of the types of data we collect:
| Data Categories | Example Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, IC/passport number | Identity verification (KYC) and legal compliance |
| Contact Data | Email address, phone number, residential address | Account communications and customer support |
| Financial Data | Bank account number, bank name, transaction records | Processing deposits and withdrawals |
| Technical Data | IP address, device type, browser, access logs | Account security and fraud detection |
| Game Data | Game history, total wagering amounts, wins records | Responsible gaming and platform analytics |
| Cookie Data | Site preferences, login sessions, analytics data | Improved user experience |
dapat24 does not collect sensitive data such as medical information, religious beliefs, or political views unless specifically required by applicable law.
Dapat24 collects your personal data through various channels, including:
We do not purchase or obtain your personal data from third-party data brokers without your knowledge and consent.
The personal data we collect is used for lawful and specific purposes. Below are the primary ways we use your information:
Important: dapat24 will not use your personal data for any purpose beyond the scope stated in this Privacy Policy without obtaining your consent first.
Dapat24 does not sell your personal data. However, we may share certain information in limited and lawful circumstances:
In all data sharing instances, dapat24 ensures that receiving parties maintain data protection standards equivalent to or higher than our own.
Dapat24 uses cookies and similar tracking technologies to enhance your experience on our platform. There are four main categories of cookies we use:
You can control and manage cookie settings through your web browser. Disabling certain cookies may affect the functionality of some areas of the dapat24 platform.
Dapat24 retains your personal data for as long as your account is active and for the required period after account closure to fulfil legal and business obligations. General data retention guidelines are as follows:
Once the designated retention period has expired, your personal data will be securely deleted or anonymised using approved procedures.
As a dapat24 member and data subject, you have the following rights regarding your personal data:
Request a copy of the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your data under certain circumstances permitted by law.
Request that we restrict the processing of your data in certain circumstances.
Receive your data in a machine-readable format for transfer to another platform.
Object to the processing of your data for direct marketing purposes at any time.
To exercise any of the above rights, please contact our data protection team via live chat or the official dapat24 support email. We will process your request within thirty (30) business days.
Dapat24 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, misuse, or disclosure. These measures include:
While we take all reasonable precautions, no security system is perfect. In the event of a data breach involving your personal data, we will notify you and the relevant authorities within the timeframe required by law.
The dapat24 platform may contain links or integrations with third-party services such as payment providers. This Privacy Policy applies only to the dapat24 platform and does not cover the privacy practices of any third-party websites or services.
We encourage you to read the Privacy Policy of each third-party service you use alongside the dapat24 platform. dapat24 is not responsible for the privacy practices or content of third-party websites.
Dapat24 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technology used. Any material changes will be communicated to you via:
The "Updated" date at the top of this document will always reflect the date the latest changes take effect. Continued use of the dapat24 platform after any changes take effect constitutes acceptance of the revised terms.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact the dapat24 Data Protection Officer (DPO) through the following channels:
Our data protection team operates Monday to Friday, 9 AM to 6 PM (UTC+8). For urgent account security issues, please use our live chat, available around the clock.
Dapat24 gives you full control over your personal data. The following actions are available to you at any time.
Update your personal information at any time through your dapat24 account settings.
Choose the types of communications you wish to receive from dapat24 in your account settings.
Request a copy of your personal data in a readable format for personal records.
Close your account and request deletion of your personal data in accordance with our retention policy.